Our Services are provided by The Tabbot Foundation ABN 808 971 29 471 of Level 1, 1 Jamison Street, Sydney NSW 2000 GPO Box 3904, Sydney NSW 2001.
By using our Services, you are agreeing to the following terms:
To start accessing our services, give us a call to register on 1800 180 880.
"Medical termination" means the taking of medications that cause the early termination of a pregnancy.
The services we provide are:
We will only assist you to have a medical termination if:
You agree that the results of the pathology tests and ultrasound will be sent to us.
Our services do not end once we have supplied you with the termination medication. We only discharge you from our care once you have had a follow up blood test ten days after taking the medication.
We cannot take responsibility if you fail to take calls from our staff or fail to contact us as agreed.
You need to have a call with one of our staff before we decide whether to provide you with our services.
If you live in the ACT, New South Wales or Queensland, you need to have an extra call with a psychologist before we decide whether to provide you with our services.
A registered nurse will contact you on the agreed day of your medical termination to check on you. You must tell the nurse if you have not taken the medication as agreed. If you fail to take the call from the registered nurse on the day of your medical termination, we will make further attempts to call you. If you fail to contact us or we are unable to get in contact with you, we will not be able to provide you with the necessary care and supervision.
Our services, including the provision of all medications, cost $250 if you have a valid Medicare card, and $600 if you do not.
We charge a non-refundable deposit of $150 before consultation with our doctors and psychologists and the balance is required before we express mail the medications to you.
You will also need to pay:
Once we receive full payment for our services, and for medications shipping and delivery, we will send you the medication.
We only deliver within Australia. We deliver to the address that you give us, which can be your home address, another address, or a post office. For residents of the ACT, we post your medication to an address outside the ACT, for you to pick up.
Your medication will be delivered by Australia Post by express post, usually within one business day, unless you live outside of a metropolitan area. You can work out the expected delivery time by looking at the Australia Post delivery time webpage.
We are not part of Australia Post. We cannot guarantee that Australia Post will correctly deliver the medication to the address you give us, or that the delivery will be on time.
You must only take the medication on the day you have agreed with the doctor during your telephone consultation. If you wish to take the medication on a different day, you must contact our staff to make a new day.
If you do not take any of the medications we send you, you must dispose of them, and tell the registered nurse that you have disposed of them. You must discard them so that no one else is able to take them.
Your treatment does not end on the day you have taken the termination medication. Ten days after that day, you need to have a blood test. We will be sent the results, and let you know whether the termination has been successful. In a small number of cases, even when taken correctly, the medication may not result in a successful termination of pregnancy, and you may need to have a termination by surgical procedures.
We do not provide refunds for any medication once it has been sent to you if:
We make sure that, when the medication is sent to you, it is properly packaged and ready to be taken. Please tell us if there is any damage to the medication when you receive it. We will immediately arrange to send you replacement medication or a refund.
Subject to any condition, warranty or right implied by law which cannot be excluded by agreement, we are not liable for:
We collect your personal information so that we can provide services to you and manage our medical practice. Wherever practicable we will collect information from you personally. However, we may also need to collect information from other sources such as treating specialists, radiologists, pathologists, hospitals and other health care providers. In emergency situations we may also need to collect information from your relatives or friends. You consent to our collecting your personal information, and to others collecting your personal information from us, in the ways stated in these terms and conditions.
You may refuse to provide us with some or all of your personal information however, this may limit the ways in which we, or any doctors and other health professionals, can interact with you, including providing our services.
We will treat your personal information as strictly private and confidential. We will only disclose it for purposes directly related to your care and treatment, or in ways that you would reasonably expect that we may disclose it, for example, the disclosure of blood test results to your specialist or requests for ultrasounds. There are circumstances where we may be permitted or required by law to disclose your personal information to third parties, for example, to Medicare, Police, insurers, solicitors, government regulatory bodies, tribunals, courts, hospitals, or debt collection agents. We may also from time to time provide de-identified statistical data to third parties for research purposes. We may disclose information about you to outside contractors to carry out activities on our behalf, such as an IT service provider, solicitor or debt collection agent. We impose security and confidentiality requirements on how they handle your personal information. Outside contractors are required not to use information about you for any purpose except for those activities we have asked them to perform.
Please see our Complaint Management Policy if you have a complaint.